At Momentum Joondalup, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and manage your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information such as:

• Your name, date of birth, address, phone number, and email address

• Emergency contact details

• Payment and billing information

• Health or medical information relevant to your participation in classes or recovery services

• Interactions through our app, website, and communication channels

2. How We Use Your Information

Your information is used to:

• Manage memberships, bookings, and payments

• Communicate updates, schedules, and promotions

• Ensure your health and safety during classes or recovery sessions

• Improve our services and customer experience

• Comply with legal and regulatory obligations

- We will not sell, rent, or share your personal data with third parties except where necessary to provide our services (e.g., payment processors or booking platforms).

3. Data Storage & Security

We store your information securely in digital systems protected by encryption and access controls. Only authorised staff and service providers have access to your data.

4. Marketing Communications

By providing your contact details, you consent to receiving updates, promotions, and offers from Momentum Joondalup. You may opt out at any time via the unsubscribe link in our emails or by contacting us directly.

5. Access & Correction

You may request access to, or correction of, your personal information at any time by contacting us at impact@clubmomentum.com.au. We will respond to all requests in accordance with privacy laws.

6. Policy Updates

This policy may be updated periodically. The latest version will always be available on our website and booking platform.

7. Contact Us

If you have any questions or concerns about your privacy, please contact:

Momentum Joondalup

Email: impact@clubmomentum.com.au

Address: 3/86 Winton Road, Joondalup WA 6027